Mr. John R. Howell and Ms. Susan G. Conway

Natalie helped us to sell our Pemberton home of 26 years and to find a great new home that nicely suits our purposes of downsizing, staying in old west Austin, and liking where we live. She was perceptive and diligent in exploring and understanding our goals.  She is experienced and astute in comparing and evaluating prices and market values (which was a great help both in selling our previous home and shopping for the new one).  She was creative and nimble in developing and refining strategies for attracting buyers for our previous home.  She has a great eye for home layout and possibilities.  She went beyond the call of duty in easing our transition to a new, smaller home, with great referrals to service providers of all kinds (estate sale companies, architects, contractors).  And she is a genuine pleasure to work with – flexible and highly responsive, professional, engaging, and upbeat.